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Technology workers are notoriously difficult to manage, says management consultant Glen. He argues that leaders need to recognize that these "geeks" are fundamentally different from other employees, that their work is different, and that trying to modify their behavior is useless, because most of their productivity is in thought, rather than behavior. He describes the nature of these differences and offers advice on how managers can adapt their leadership style to these realities. Annotation (c)2003 Book News, Inc., Portland, OR Paul Glen is a management consultant who helps clients build effective technology organizations. For more than fifteen years he has advised clients in the United States, Europe, and Asia. He has also served as an adjunct faculty member in the MBA programs at the University of Southern California's Marshall School of Business and Loyola Marymount University. Prior to founding C2 Consulting, he was western regional manager for SEI Information Technology, a national IT consultancy. And, yes, he is a geek. |
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