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Yates (management, Massachusetts Institute of Technology) examines how companies in the information-intensive insurance industry adopted and used technology, from the tabulating technology that immediately preceded computers, into the computer age, and through the 1970s. She focuses on how technology and its use by companies mutually shape each other through ongoing interaction over time, and how the use of pre-computer technology shaped the company's' subsequent adoption and use of computer technology. Annotation ©2004 Book News, Inc., Portland, OR More Reviews and Recommendations JoAnne Yates, Distinguished Professor of Management at the MIT Sloan School of Management, is the author of Control Through Communication, also available from Johns Hopkins. Tags: structuring the information age |
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